Privacy Policy for Superb Roofing & Restoration

Privacy Policy

At Superb Roofing & Restoration, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we keep it safe, and how we comply with messaging regulations, including 10DLC (A2P text messaging) standards.

Information We Collect

We collect personal information only when you voluntarily provide it through our website forms or when you opt in to receive SMS (text) messages from us. This includes:

• Name
• Email address
• Phone number
• Project details or service inquiries
• Resumes or employment applications (if you’re applying for a job)

We may also automatically collect technical data like your browser type, device information, or the pages you visit. This helps us improve site performance and user experience.

Text Messaging and 10DLC Compliance

By submitting your phone number via our website or other means, you consent to receive SMS messages from Superb Roofing & Restoration related to your service requests, estimates, appointments, or project updates. Message frequency varies, averaging between 5-10 messages per week depending on project type. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to any text message we send. For help, reply HELP or contact us directly by calling (830) 251-4852. Your consent to receive SMS messages is not a condition of service.

We do not share, sell, or rent your phone number or personal information to third parties for their marketing purposes.

How We Use Your Information

We use the information you provide to:

• Respond to inquiries and provide estimates
• Process service requests or schedule appointments
• Communicate about your project
• Review and evaluate job applications
• Improve our website and customer service

How We Protect Your Information

We use secure servers and industry-standard safeguards to protect your personal data from unauthorized access, disclosure, or misuse. Uploaded resumes or job applications are only reviewed by authorized staff for legitimate hiring purposes.

Cookies and Website Data

Our website may use cookies or analytics tools (such as Google Analytics) to track overall site activity and improve functionality. Cookies do not store personal data and can be disabled through your browser settings.

Data Retention

Contact form submissions and project inquiries may be stored for record-keeping or customer service purposes.

Job applications and resumes may be retained as part of our hiring process or as required by law.

We delete or anonymize data when it is no longer needed for these purposes.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy, your personal information, your SMS opt-in/opt-out status, or anything else related to privacy, please contact us at:

Superb Roofing & Restoration
457 Landa St, #A-53
New Braunfels, TX 78130
📞 (830) 251-4852
🌐 https://superbroofingllc.com